• Returns are only accepted within 30 days from the invoice date
• All items must be unused and in like-new condition
• Sale items are FINAL SALE
• No exchanges. Returns only. Fewer variables that way.

We'll email your tracking info once it ships. You can also check your Order Status anytime.

You can cancel only if we haven't started processing it, and that often happens within minutes of your order coming in.

To cancel:

• Open your order confirmation email and click "View Your Order," or head to your Order Status.
• If you see "Cancel Order," select it and follow the steps.
• No "Cancel Order" button? We've already started processing, so cancelling is off the table. You can still return the item under our Return Policy.

Changes: Orders can't be changed. You can cancel before processing or return the order afterward.

Shipping address: Same deal. It can be changed until we start processing, not after.

Checkout shows delivery times for every shipping option available to you. 

It says delivered, but I can't find it. 

Deliveries are sometimes marked complete before they've actually arrived. Most turn up within a few days.

• Ask your neighbors, or check with your building's front desk or mail room.
• Give it three business days. Carriers sometimes scan a package as delivered too early.
• Still no package? Email hello@habitatskateboards.com.

Most refunds process within three business days of us receiving your return. Give it up to ten business days before writing to us.

Yes. For rates, transit times, and duties view our Shipping Policy.

Visa, Mastercard, Discover, American Express, PayPal, and Venmo (through PayPal).

Unresolved: Response within one business day, usually less. Someone actually reads these.